Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: March 2024

1. Introduction

Enjoy Turkiye Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tour services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us when:

  • Booking a tour through our website or contact forms
  • Contacting us via email, phone, or WhatsApp
  • Subscribing to our newsletter or blog updates
  • Participating in surveys or feedback forms

This information may include:

  • Name and contact information (email, phone number, address)
  • Payment information (processed securely through third-party payment processors)
  • Tour preferences and special requirements
  • Travel dates and group size

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information and operating system

3. How We Use Your Information

We use the collected information for various purposes:

  • To process and manage your tour bookings
  • To communicate with you about your bookings and inquiries
  • To send you tour confirmations, updates, and important information
  • To improve our services and website experience
  • To send marketing communications (with your consent)
  • To comply with legal obligations
  • To prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or acquisition of our business
  • With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use secure socket layer (SSL) encryption for data transmission and work with reputable payment processors to handle financial transactions securely.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Enjoy Turkiye Travel

Email: info@enjoyturkiyetravel.com

Phone: +90 551 394 47 46

Address: Sultanahmet, Istanbul, Turkey